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Orwell Healthcare HIQA Inspection Report Published

Orwell Healthcare would like to announce that the Health Information and Quality Authority (HIQA) has published their report of our most recent inspection. We are proud to have received such a positive report as it is a reflection of the hard work of all the staff in Orwell.

The inspectors observed that residents received a “high standard of personalised care”, offering a good variety of high-quality activities, with well decorated and well-maintained facilities. The HIQA Inspectors reached their conclusions through a combination of resident interviews, an inspection tour, meetings with management and staff working on the floor, and a review of documentation.

Other highlights from the report include:

  •       Residents have positive relationships with staff and management, describing them as “excellent.”
  •        Staff interactions with residents are respectful, offering choices and patient assistance.
  •        Visitors express positivity about all aspects of the service and compliment the staff.
  •        Meal times are characterized by a relaxed and social atmosphere, with sufficient staff available to assist residents.
  •       Staff provide unhurried and discreet support, offering residents choice regarding food and drinks.
  •        A comprehensive resident satisfaction and feedback survey is utilized to inform service changes and quality improvement plans.
  •      Effective assurance processes are in place for environmental hygiene, including cleaning specifications, checklists, and audits.

The full report can be read on our website, by clicking the image below, or on the HIQA website. Alternatively, a physical copy can be found at reception.

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Events News Newsletters

Orwell Newsletter Special Edition!

We wanted to do something truly special for residents and families this Halloween. This year we have prepared a special edition of the Orwell Newsletter: Halloween at Orwell.

To see the mobile version of the newsletter, please click the image below:

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Orwell Healthcare shortlisted for Irish Healthcare Centre Awards 2023

We are delighted to announce that Orwell Healthcare has been shortlisted for Clinical Team of the Year at the Irish Healthcare Centre Awards!

The Clinical Team spent the entire month of February putting together a massive dossier outlining the incredible work they do on a daily basis at Orwell. Here’s an excerpt from the application that stood out to the judges:

Caring with awareness is an accurate description of our outstanding Clinical Team in Orwell Healthcare who are so deserving of this award. Described by all departments as dependable, knowledgeable, and, compassionate, they make it so we can provide the best care to residents without compromise.

Their solid and progressive teamwork has allowed us to confidently move forward, nurturing and developing new recruits to meet the same high standards, making the management of a full capacity Orwell Private look effortless.

Congratulations & good luck to the team! To see the full shortlist, please click the image below:

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News

Spring is in the Air

Great to see the Activities Team playing tunes in the gardens of Orwell Private this afternoon and even better to see residents out enjoying it.

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Staff Recognition Week (Festive Treats) December 2020

December 2020 – Staff Recognition Week on Monday we enjoyed festive coffee and biscuits and Tuesday there was a Santa Special Pick ‘n’ Mix!  Great fun.

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Staff Recognition Week

Staff Recognition Week ran from July 13th.  On Monday there was a McDonald’s Breakfast to start the week with fuel in the belly for long shifts ahead.  By Tuesday there was a gap ready for an ice cream from the lovely O’Brien’s Ice Cream Truck. Wednesday we gratefully and greedily tucked into the BBQ in the garden and Thursday there were soft drinks on ice for all.  Friday finished off the week of treats nicely with a ‘coffee of choice’ and a monster cookie courtesy of our Cafe on the Avenue.  We can’t thank the staff enough for the terrific work they do.  What a  team!

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Mother’s Day 2020

All Residents and Staff enjoyed a concert in the garden to celebrate Mother’s Day yesterday.  The sun was shining and the spring bulbs were in bloom.  many gifts and care packages arrived as Resident Families and friends continue to adhere to the ‘No Visitor’ policy.

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Pottery Class at Orwell

Our new Pottery Class was a great hit with our Residents today. We look forward to seeing their creations over the coming months.

 

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Here comes Autumn…

Its that time of the year – the Sisters have been out collecting the blackberries at Orwell Queen of Peace – yum!

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A visit from Dr Joost van Hoof

Dr Joost van Hoof, international expert in environmental interventions and the design of homes for older adults with dementia, visited Orwell Private during his tour to Ireland last week. He is pictured here with Peter Jones, Dr Amanda Phelan, Associate Dean Global Engagement of Nursing, Midwifery and Health Systems at UCD and Dr Mary Jones.

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